A full copy of clinic policies is available via the Patient Portal
Good faith estimate
You can schedule appointments via the patient portal or in conversation with me. Whether you elect for telehealth (online) appointments or in-person office visits, you will need to sign up for the patient portal that is connected to my electronic health record.
Missed appointments and appointments cancelled less than 24 business hours prior to the scheduled time will be charged full fee. I do not charge for cancellations due to medical emergencies.
Please request prescriptions and refills during your scheduled appointment. If a refill is needed before then, make the request through the patient portal and it will be completed within 2 business days. Caveat - your insurance may require prior authorization for refills which requires additional processing time beyond the 2 days. Regularly scheduled appointments at least every 3 to 6 months are also required for refills.
After the consultation call, a credit card is required to be kept on file to schedule appointments and will be charged on the day of the appointment. Patients with in-person appointments have the option to pay by check if desired. Payment is due at the time of the appointment unless we have already agreed upon alternate arrangements. Payment schedules for other professional services will be agreed to when they are requested.
In accordance with the “No Surprises Act,” you have the right to request a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to provide patients who are not using insurance an estimate of the bill for medical services.
All services are confidential and HIPAA compliant. You can read the practice privacy policies in depth here.
This practice accepts Medicare Part B Insurance only and will file claims directly to Medicare on your behalf. This does not include Medicare Advantage plans or the supplemental Medigap Insurance plans. In most cases, you will be responsible for paying the 20% coinsurance amount not covered by Medicare. You will need to contact your Medigap supplemental insurance plan provider to learn more about out-of-network provider reimbursement policies.
For all other insurance plans, this practice is considered out of network. This means your appointments are not directly billed to your insurance. If you have out-of-network mental health benefits, your insurance may reimburse you for fees paid to the practice. The amount that your health insurance will reimburse is specific to your healthcare plan. If you plan to use your insurance benefits, you will receive documentation (called a superbill) that can be submitted to your insurance company. In most cases, your superbill contains all the information needed for you to submit your insurance claim. Please note that this practice is not allowed to provide services to individuals with Medicaid.